We are the world leader in D365 for Talent end-user training

Having perfected our bespoke training methodology for over 25 years, Optimum's offering really is the obvious choice.

We specialise in providing Dynamics 365 end-user training for businesses around the world.

This role-based offering is available for the leading HR management application D365 for Talent.

500+ Clients trained globally 750+Projects trained globally

10Development & delivery methods available

94% Delivery satisfaction rating 94%Delivery satisfaction rating

400,000+ End-users trained since 1998 500,000+End users trained since 1998

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Our solutions

Microsoft Dynamics 365 for Talent is a leading HR solution. However, any HR application is only as good as its users, so prepare for your staff for go-live with a tailored, role-based training programme.

Our Training Offering
Building Internal Training Capability

We provide flexible, tailored and cost effective D365 end-user training solutions.

Implementing Microsoft Dynamics 365 for Talent will have a big impact on your HR and People teams. Unless you make sure that your users know how to fully utilise the applications three workstreams, Attract, Onboard and Core HR, in the most effective way, you simply won’t achieve full return on your investment.

Optimum is an expert in end-user training for the implementation and upgrades of Dynamics 365, as well as business-as-usual (BAU) refresher training solutions.

We not only understand the way the system works but also how to best train your staff. By using a mixture of tools and methods, Optimum’s training consultants have the relevant expertise to help ensure your workforce adopt the new software and any changing business processes.

Our training consultants are experienced in designing, developing and delivering bespoke, client-branded, collaborative learning solutions for any Dynamics 365 for Talent.

We develop training programmes for users of D365 for Talent that reflect their way of working, incorporating the individual business processes and workflows for each role group.

Taking advantage of Optimum’s specialist skills and experience in delivering user-focused training will ensure that your organisation achieves full value across the lifetime of the system, as users engage with the system and adopt the new processes.

We offer a range of Dynamics 365 training services to support the whole lifecycle of the end-user training phase, ensuring your project team can focus on the core project at a crucial stage. Every project is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.

Training solutions include:

Training needs analysis (TNA)
RapidScope® – scoping your training requirements
Development of bespoke D365 for Talent deliverables including reference guides, quick cards, trainer packs and three different eLearning options
Assistance with Skill the Trainer and Go-Live Support
Delivery in the form of classroom, presentation, eLearning and various online solutions
Localisation and translation services for global rollouts

We can support our D365 clients in building internal training capabilities.

Many organisations plan to manage the end-user training programme using internal resources, as this is often seen as the most cost-effective way to train staff. However, this can be a high-risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist Dynamics 365 for Talent training consultancy such as Optimum, provides a very successful outcome.

Optimum helps organisations to build internal capabilities for training by equipping identified internal super users with the right delivery skills, tools and role-based process knowledge to ensure effective training delivery.

Super users or subject matter experts (SMEs) usually have the technical knowledge, but often lack the training expertise to teach other users how to learn new processes. They may also have little time outside of their day job to develop the tailored training materials for each role-based course.

This is where our training consultants can draw upon their specialist skills to equip your super users for current and future system implementations and upgrades.

D365 training for a global footwear retailer

“As a project manager I would absolutely recommend Optimum as a training partner. They have fully-trained professionals who do commit and ultimately, go the extra mile.”

Rob Green – Dr. Martens

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Microsoft Dynamics Training Brochure

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WHITEPAPER Microsoft Dynamics 365 user training – settle for Task Recorder or go bespoke?

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WHITEPAPER How do Optimum’s training materials compare with generic vendor documents?

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Benefits of using Optimum

Designed for you

A bespoke D365 for Talent programme developed using your specific build and business processes, delivered by us or you.

Flexible offering

Flexibility to cherry pick which training modules are developed in-house and which to outsource.

Fully-prepared staff

A confident, competent workforce, ready for go-live, maximising the return on investment.

Greater focus

Time for your project team to focus its attention elsewhere during the busy pre-go-live period.

Learn from the world’s most experienced team

Whilst other training providers build training teams with one-off contractors, we have a large group of permanent training consultants, who provide our D365 for Talent clients with an expert, flexible service.

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An unrivalled choice of training methods

We design bespoke D365 training programmes which meet the diverse needs of the different user groups. This means having a variety of supporting materials and delivery methods which engage end users with timely, relevant content so they retain the information.